How to Manage Your Profile Details

Your profile details help YouCan and your customers identify your business. Keep your information current and accurate.

Access Your Profile

Go to accounts.youcan.shop/account to manage your profile.

Edit Your Details

The profile page is divided into two sections:

Personal Details

Email

• Your login email address
• Once verified, displays a "Verified" badge
• To change your email:

1. Click the Update button next to your current email
2. Enter your new email address
3. A verification email will be sent to the new address
4. Click the verification link in the email to confirm the change

First Name

• Enter your first name or business contact first name

Last Name

• Enter your last name or business contact last name

Mobile Phone Number

• Enter your contact phone number
• A country code picker appears to ensure correct formatting
• Select your country, then enter your number

Address Details

Country of Residence

• Select your country from the dropdown menu
• This helps YouCan understand your location for compliance and support

City

• Enter the city where your business is located or where you reside

Address

• Enter your street address
• This may appear on customer receipts or be required for payout verification

Save Your Changes

Once you've updated your information:

1. Review all changes for accuracy
2. Click Apply changes at the bottom of the page
3. Your profile will be updated immediately
4. A confirmation message will appear

Tips

• Keep your email address current so you receive account notifications
• Your phone number helps YouCan contact you about important account issues and might help you recover your account
• Your address is used for verification and payout processing
• Update your information whenever your business details change

Related articles:

• How to Create a YouCan Account
• How to Manage Active Devices and Sessions
• How to Enable Two-Factor Authentication (2FA)
• How to Manage Multiple Stores