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Account Settings

YouCan Success
Updated

Manage your personal seller account information, notification preferences, and language settings in YouCan.

Accessing Account Settings

  1. Navigate to https://accounts.youcan.shop
  2. Click on your profile icon in the top-right corner
  3. Select Account Settings
  4. Or go to https://seller-area.youcan.shop/admin and click Settings > Account Settings

Personal Information

Profile Details

  1. First Name - Your given name
  2. Last Name - Your family name
  3. Phone Number - Your contact phone
    • Include country code for international numbers
    • Used for account verification and support
  4. Profile Picture - Upload a photo
    • Shows in your seller profile
    • Recommended size: 200x200 pixels
    • Accepts JPG, PNG, or GIF formats

Display Name

  1. Public Display Name - How your name appears to customers
    • Can differ from legal name
    • Appears on order confirmations
    • Visible in customer communications
    • Example: "Sarah's Boutique" instead of "Sarah Johnson"

Email Settings

Primary Email

  1. Email Address - Your main account email
    • Used for login and notifications
    • Must be valid and verified
    • Click Verify if not yet verified

Email Verification

  1. If your email is not verified:
    • Click Send Verification Email
    • Check your inbox for verification link
    • Click the link to complete verification
    • This ensures you have access to account recovery

Alternative Email (Optional)

  1. Secondary Email - Add a backup email address
    • Used for account recovery
    • Receives important notifications
    • Helpful for shared accounts

Password Management

Change Password

  1. Current Password - Enter your existing password
  2. New Password - Create a strong new password
    • Minimum 8 characters
    • Include uppercase and lowercase letters
    • Include at least one number and special character
  3. Confirm New Password - Repeat the new password
  4. Click Update Password

Password Security

  1. Your password is encrypted and never shared
  2. Change password if you suspect unauthorized access
  3. Use unique passwords for your YouCan account
  4. Never share your password with anyone

Notification Preferences

Email Notifications

Choose which emails you want to receive:

  1. Order Notifications - Alerts when customers place orders
  2. Shipping Updates - Notifications about order fulfillment
  3. Customer Messages - When customers contact you
  4. System Updates - Important YouCan platform announcements
  5. Marketing Emails - Promotional emails from YouCan
  6. Weekly Digest - Summary email of store activity
  7. Daily Report - Daily sales and traffic summary

Toggle each notification on or off based on preference.

Notification Frequency

  1. Email Frequency - Choose how often to receive emails:
    • Real-time (immediately)
    • Daily digest
    • Weekly summary
    • Monthly report

Notification Channels

  1. Email Notifications - Receive alerts via email
  2. SMS Notifications - Receive text message alerts (where available)
  3. In-App Notifications - See alerts in your dashboard

Language and Localization

Dashboard Language

  1. Interface Language - Choose language for your seller dashboard
    • Options: English, Arabic, French, Spanish, etc.
    • Affects menus, buttons, and help text
    • Changes apply immediately

Customer Communication Language

  1. Email Language - Language for customer emails you send
  2. Invoice Language - Language for order invoices
  3. Receipt Language - Language for purchase receipts

Two-Factor Authentication (2FA)

Enable 2FA

Enhance your account security with two-factor authentication:

  1. Click Enable Two-Factor Authentication
  2. Choose authentication method:
    • Authenticator App - Use Google Authenticator or Authy
    • SMS Text Message - Receive codes via text
  3. Follow setup instructions
  4. Save backup codes in a secure location
  5. Click Confirm and Enable

Using 2FA

  1. When you log in, enter username and password
  2. You'll be prompted for a verification code
  3. Enter the code from your authenticator app or text
  4. You'll be logged in

Backup Codes

  1. Save your backup codes immediately
  2. Keep them in a safe place (not your computer)
  3. Use these if you lose access to your authenticator
  4. Each code can only be used once

Login Activity

View Login History

  1. Navigate to Login Activity section
  2. See recent login attempts with:
    • Date and time
    • Device type
    • Location/IP address
    • Success or failure status

Active Sessions

  1. View devices currently logged into your account
  2. Sign Out Other Sessions - Log out from other devices
  3. Sign Out All - Force logout from all devices
  4. Useful if you suspect unauthorized access

Privacy and Data

Data Download

  1. Download My Data - Request a copy of your account data
  2. Includes all personal information and activity
  3. File will be emailed to you
  4. Takes 24-48 hours to prepare

Account Deletion

  1. Delete Account - Permanently delete your account
  2. This action cannot be undone
  3. All store data will be deleted
  4. Must have no pending orders or payments
  5. Contact support if you need assistance

Billing and Subscription

Current Plan

  1. Active Plan - Shows your current subscription tier
  2. Plan Features - Lists included features
  3. Renewal Date - When your plan renews

Billing Email

  1. Billing Email Address - Where invoices are sent
  2. Can be different from your login email
  3. Update if you change business email

Connected Apps and Integrations

Authorized Applications

  1. View apps that have access to your account
  2. See what permissions each app has
  3. Revoke Access - Remove app authorization
  4. Click to see detailed app permissions

Saving Your Changes

  1. Review all changes made
  2. Click Save Changes to apply settings
  3. You'll see a confirmation message
  4. Some changes require account re-verification

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