YouCan Success

Overview Access your complete order management dashboard in the seller area to track all customer orders, monitor their status, and take action on individual orders. Accessing Your Orders Log int...

You can control the maximum value a single order can reach at checkout. This is useful for managing risk or aligning with payment gateway limits. Where to configure it Go to Settings > General in...

Upsells let you offer additional products to customers during checkout, increasing your average order value. What are upsells? An upsell is a special offer shown to a customer after they add a pro...

How to Manage Saved Payment Methods Save your credit or debit cards to YouCan for easy account top-ups and transactions. Manage which card is your default and remove cards you no longer use. Acces...

The Checkout settings page lets you customize the appearance and behavior of your store's checkout experience. Changes here apply to all themes.Access Checkout SettingsGo to Settings > Checkout in ...

Configure a payment gateway to accept customer payments. A payment gateway is required to activate your store.Access Payment SettingsGo to Settings > Payment in your seller dashboard, or navigate d...

Understanding Account Suspension If your YouCan store has been suspended, this guide explains why it happened and how to reactivate it. Why was my store suspended? The most common reason for suspe...

How to Manage Your Subscription Plan YouCan offers a free Default plan and four paid plans - Solopreneur, Starter, Entrepreneur, and Premium. You can upgrade or downgrade at any time. Viewing your...

How to View and Pay Invoices YouCan generates invoices automatically based on your subscription plan and platform usage. You can review and manage all invoices from your seller dashboard. Accessin...

Understanding YouCan Fees and Pricing YouCan charges a monthly subscription fee based on your plan, plus a transaction fee on each order depending on your payment method and monthly sales volume. ...