How to Set Up Upsells – Help Center

Upsells let you offer additional products to customers during checkout, increasing your average order value.

What are upsells?

An upsell is a special offer shown to a customer after they add a product to their cart. It encourages them to purchase a complementary or higher-value item. YouCan tracks the conversion rate for each upsell so you can measure its effectiveness.

Creating an upsell

Go to Up Sells in your seller dashboard.
Click Add an upsell.
Configure the offer: select the trigger product (the product the customer added to cart) and the upsell product (what you want to suggest).
Set the upsell message and discount if applicable.
Save your upsell.

You can also create a new upsell directly from: New Up Sell

Managing your upsells

The Up Sells page displays a table with the following columns:

Name: the upsell's name (click to edit)
Status: toggle switch to enable or disable the upsell
Creation date: when the upsell was created
Conversion rate: percentage of customers who accepted the offer (e.g., 69%, 36%)
Actions: view, edit, delete, or duplicate the upsell

Use the status toggle to quickly enable or disable an upsell without deleting it.

Tips for effective upsells

Offer products that complement what the customer is already buying.
Keep the upsell price reasonable relative to the original purchase.
Monitor your conversion rates and adjust offers that underperform.
Use the duplicate action to quickly create variations of successful upsells.

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