How to Manage Staff Accounts

Add team members to your store and assign them access to your YouCan dashboard. Each staff member gets their own login credentials and can manage store operations.

When to Use Staff Accounts

Staff accounts are useful when:

You have multiple team members managing your store
You want to delegate specific tasks (order fulfillment, product management, etc.)
You want to limit access to sensitive store areas
You need to track who made changes to your store

Add a Staff Member

To invite a team member to your store:

Go to the Seller Area at seller-area.youcan.shop/admin
Click your profile icon in the top right corner
Select Settings from the dropdown
Go to the Account tab
Click the Staff accounts sub-tab
Click Add staff
Enter the staff member's details:
- First name
- Last name
- Email address
Click Send invitation

An invitation email will be sent to the staff member. They can accept the invitation and create their own password.

View Your Staff

The Staff accounts tab displays a table with all your team members:

Table Columns:

Number: Staff member ID
First Name: Staff member's first name
Last Name: Staff member's last name
Email: Their email address (used for login)
Actions: Options to edit or delete the staff member

Manage Staff Permissions

After adding staff, you can manage their permissions:

Go to Settings > Account > Staff accounts
Find the staff member in the table
Click Edit in the Actions column
Configure permissions for this staff member:
- What areas of the dashboard they can access
- Whether they can edit products
- Whether they can manage orders
- Other feature-specific permissions
Save the permissions

Each staff member can have different access levels based on your business needs.

Pending Invitations

When you've invited staff members who haven't accepted yet:

Go to Settings > Account > Staff accounts
Click the Invitations sub-tab
You'll see a list of pending invites
Staff member's status shows as "Pending" until they accept
You can resend or cancel invitations from here

Remove a Staff Member

To revoke a staff member's access:

Go to Settings > Account > Staff accounts
Find the staff member in the table
Click Delete in the Actions column
Confirm the removal
That staff member will immediately lose access to the store dashboard

Their account email will no longer work to sign in.

Staff Member Login

Once a staff member has accepted their invitation:

They go to accounts.youcan.shop or seller-area.youcan.shop/admin
They sign in with their email address and password
They'll have access to the store dashboard based on the permissions you've assigned
They can manage orders, products, and other features you've granted them

Best Practices

Limit permissions: Only grant staff members access to the areas they need
Use different accounts: Don't share your personal account credentials with staff
Remove old staff: Delete staff accounts when team members leave your business
Review regularly: Periodically check who has access to your store
Enable 2FA: Encourage your team to enable Two-Factor Authentication for security

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