YouCan Success

The Checkout settings page lets you customize the appearance and behavior of your store's checkout experience. Changes here apply to all themes.Access Checkout SettingsGo to Settings > Checkout in ...

Configure a payment gateway to accept customer payments. A payment gateway is required to activate your store.Access Payment SettingsGo to Settings > Payment in your seller dashboard, or navigate d...

Understanding Account Suspension If your YouCan store has been suspended, this guide explains why it happened and how to reactivate it. Why was my store suspended? The most common reason for suspe...

How to Manage Your Subscription Plan YouCan offers a free Default plan and four paid plans - Solopreneur, Starter, Entrepreneur, and Premium. You can upgrade or downgrade at any time. Viewing your...

How to View and Pay Invoices YouCan generates invoices automatically based on your subscription plan and platform usage. You can review and manage all invoices from your seller dashboard. Accessin...

Understanding YouCan Fees and Pricing YouCan charges a monthly subscription fee based on your plan, plus a transaction fee on each order depending on your payment method and monthly sales volume. ...

How to Top Up Your YouCan Balance Your YouCan balance is used to pay for platform fees and invoices. Keeping it funded ensures your store stays active. Checking your current balance Your balance i...

How to Connect a Custom Domain Replace your default YouCan domain with your own custom domain. Customers can access your store using a professional web address like yourbusiness.com. What You Need...

Troubleshooting Domain Connection Issues If you're having trouble connecting your custom domain to YouCan, this guide covers common issues and solutions. Issue 1: Domain Already Used as Main Domai...

How to Delete Your Account Deleting your YouCan account is a permanent action that removes all associated stores, products, and data. Proceed with caution. Important: This Action Is Permanent Befo...